Quan Joins the Listia Staff Team

quans-picture

Please join us in welcoming our newest addition to the Listia Staff Team: Quan!  He’s here as a developer, to help program our site as we continue to grow.  He’ll help implement some site changes to make Listia even better than before.

As a tradition of introducing our new employees, we would like to share interesting facts with you about Quan:

  1. He grew up in Silver Spring, Maryland, lives in San Francisco now, and has been to over 30 different countries!
  2. For hobbies, he loves traveling (needless to say), photography, and running on the beach with his dog Sticky.
  3. He’s multilingual: English, Vietnamese, Ruby, and Javascript.
  4. His favorite foods are: pizza, sushi, anything with crab in it, and any type of noodle soup.
  5. He survived 5 months in Paris without speaking a single sentence in French.  Oui!
  6. The strangest food he’s ever eaten is snake.
  7. His favorite sports teams are: the Brazilian soccer team and the Maryland Terrapins basketball team

If you’re interested in job opportunities with us, see our postings here: www.listia.com/jobs   Now that we have both a Tae and a Quan on the team, all we need now is a Do to get our “Tae Quan Do” badge.  =)

Leave a comment here for Quan and please welcome him to the Listia community!

Top 10 Easy Tips to Earn More Credits Faster

There are many ways to earn credits on Listia, but here are some of the best, fastest, and easiest ways that we’ve seen:

10) Get your account Verified.  Listia offers several different types of verification, and the more you have the more comfortable buyers will be bidding on your auctions.

9) Refer your friend to Listia, your friend’s Mom, her brothers and sisters, their milkman, and the pet sitter.  Don’t forget the garbage man…they like it when we “recycle.”  And all those people will thank you later.

8) When you just got to have that item that’s ending soon or you’re just a little short in credits, you can always buy some credits.  Sometimes spending money can end up saving you money because the overall amount paid will be less than what that item would cost elsewhere.

7) Complete special offers or save money with daily deals while earning credits.

6) Keep logging in to the site daily for some nice, random credit surprises.

5) Connect your account with Facebook and Twitter.  It helps others see what cool things you’re giving away.

4) Share Listia auctions on Facebook for a small credit bonus, this can be done a couple of times each and every day.

3) Fill out trusted surveys to earn credits.

2) Help spread the word about Listia in your blog, web site, and forums.

1) The fastest, best way to earn a chunk of credits at once is of course to list more sought-after items and be very active on the site!

You’ve earned all these credits and have nothing to spend it on?  Check out the Rewards Store for some great deals on some popular items.  Inside tip: there are going to be some extra awesome things put into the Rewards Store over the upcoming Thanksgiving Holiday weekend.  So when you aren’t eating turkey check back hourly during the Holiday weekend for some fantastic deals!

What’s your favorite way to earn more credits?

Find the Best Stuff on Listia, FASTER!

Hi everyone,

Today’s Listia Tip is about how to find the best stuff on Listia, faster!

You probably already know how to do a search on the site, but did you know that you can also use the Categories to “filter” the search results so that you find what you’re looking for, faster?  Let’s say you’re looking for clothes for your baby, so you did a search using the words “baby clothes” and the site found 235 auctions containing those two words.  But you’re specifically looking for clothes only and not things like luggage that can hold baby clothes or dolls/toys with clothes on them.  You can click on the Baby category (see screen shot below, left side) and the search results number goes down because it’s now showing you only the auctions that are listed in that specific category.  If you want, you can refine it further by clicking on the subcategory called Clothes, and now you’ll only see the auctions that were listed in that specific subcategory.  This is called “filtering” down your search results, and it’ll help you find, bid, and win the stuff that you’re most interested in, faster.

And do you want the item right now, without waiting for the auction to end?  You can just see the auctions with a GIN (Get It Now) option, by putting a check mark in that box (also on the left side of the screen).  Same thing with Free Shipping…only see the auctions where the seller will ship it for free!

There are lots of other things you can do with the Search feature to make it easy to find the best stuff for free, including having your search results emailed to you regularly.  That way, you don’t have to keep searching manually.  Sorting the auctions so that you can see which ends first is also possible.  And setting the “Results per page” setting to something higher than the default is also a nice way to see things just the way you want.  See the red boxes in the screen shot below for details.

How do you use the Search feature?  Have any other search tips to share?

ListiaTae

A Couple Announcements

Hi everyone,

We are currently in the process of improving our categories on Listia to be more comprehensive and thorough. In order to do this we have had to disable the ability to create a custom subcategory when you list your item(s).  Don’t worry though! Once we’re finished with revamping our categories it should be easier to both list and browse! We apologize for any inconvenience this may cause you for the time being.

Also, on November 19th we will be switching everyone over to the newly designed auction page. A few of you have tried it out and then opted to go back to the old design, but on November 19th the old auction design will no longer be available. Thank you for all your feedback so far!

Stay tuned for more updates!

How to Have a Great Shipping/Receiving Experience

Hi everyone,

Today’s Listia Tip is about how to ship an item to a winner in the best possible way.  It seems simple enough, to pack it well and take it to a shipping carrier, but here are some time-tested tips to help you sail through the process:

  • This goes without saying, but pack your items carefully and with plenty of packing material so that nothing gets damaged.  As the seller, it’s in your best interest to make sure that the item arrives safely and doesn’t get damaged when the delivery man drop-kicks your box.
  • If you’re charging for shipping, then it’s a good idea to wait for the payment before shipping.  =)
  • It’s a little cost, but it’s often times worth getting a delivery confirmation or a tracking number for your package.  Lost packages happen and it’s one of the top reasons we get a post-auction dispute, so base your decision on how many credits you’ll get for the item.  Think of it as a sort of “insurance” on the amount of credits you’ll get.
  • If your item is very valuable, then I recommend taking some clear photos of the item just before it goes into the shipment box, showing everything that’s being included.  It’s not likely, but just in case something happens to the box during shipment, and they can come in real handy should there be any type of dispute with the transaction later.  Taking pictures nowadays is free, so why not?
  • If you’re listing an item where the buyer pays the shipping cost, clearly state how much and the payment methods accepted.
  • Ship to a verified address only.  Shipping to an address someone emails you instead, leaves you unprotected by the Listia Assurance and exposes you to some unnecessary risk.
  • Using Paypal is the recommended shipping payment method, because it’s convenient as well as both parties are protected by Paypal in most cases.
  • If you’re the winner, only click the “Got It” button AFTER you’ve actually received the item.  Even if the seller tells you that they need you to do that before you actually get the item.  When you click that button, the seller immediately gets the credits that are held in “escrow” for you.  Be smart.

Follow the above tips and you’re likely to have a perfect shipping/receiving experience.  Do you have any shipping/receiving tips of your own?  If so, add your comment here.

We hope you continue enjoying Listia, getting rid of your old stuff and getting something new.  Happy shipping/receiving everyone!

ListiaTae

A Fresh New Look To Auction Pages

We decided that it was time for our auction page to get a fresh new look and we’ve released what we think is a cleaner, more organized way to view auction information!  Some of our newer users may have already been exposed to the new page, but for our veteran users we’re giving some of you a chance to take a sneak peek as we roll out the new design.  Here’s a quick look:

To see if your account is ready to preview the new auction page go to any open auction and see if you have the following link on your page:

If you don’t like it right away you can get back to the old design by clicking the link located at the bottom right hand side of the new auction page (please note, we’ll eventually be moving everyone to the new design):

We hope you’ll stick with the new page and give it a chance to win your heart over <3  And of course we’d love to hear your feedback so if you’re feeling extra expressive, please tell us what you think in this short questionnaire.  We’ll be reading each and every one of your replies and making changes before switching over to the new page (date TBD).  We hope you like it!

How to help keep Listia fun and healthy

Hi everyone,

Today’s Listia Tip is about how you can help keep Listia the fun and healthy place that it is today.

Did you know that you play a big part on the health of the entire Listia ecosystem?  That’s right.  Listia relies on input from users about auctions that might be questionable or need to be looked into.  We do this with a high performance team of moderators and administrators who help keep the site clean and friendly, but they can’t be everywhere, every minute, of each day.  So that’s where you come in.  If you see something that needs our attention, please help them continually improve the site by flagging questionable auctions.  This is done by clicking the “Flag as inappropriate” link on the Auction Page (located under the description or the verification badges).  This flags the auction for review by our team of experts, who will diligently look over everything to ensure that the content is right for our site.  Almost all flags are now reviewed within a day of getting flagged, most within hours, 24/7.  That’s how dedicated the team is, to ensure that your experience on the site is a fun, safe one.

We hope you continue enjoying Listia, getting rid of your old stuff and getting something new.  And thanks in advance for contributing to the fun and health of our site.

ListiaTae

A bit of mod team trivia: The Listia teams of moderators and admins have a total of 226 combined years of customer support experience.  That’s almost as many years as the age of the good ole’ USA!  They’re friendly and well trained to help keep the site the fun place for everyone.

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