Creating a Custom Subcategory

We have a new tool feature we want to share with all of you. Starting today, users will be able to optionally create custom subcategories that can help better categorize your listing.

The purpose of the custom subcategory tool is to provide a more descriptive listing and increase relevance when browsing. For example, under the Music & Instruments category, you will only find the fixed ‘CD’ and ‘Records’ subcategories. Previously, if you had a guitar, there would not have been a subcategory relevant to your listing. But now, users can create a custom subcategory called “Instrument”, resulting in a more descriptive listing. Over time, the most commonly used custom subcategories will be evaluated and included into our fixed subcategories as needed.

1

To use this tool, simply go to the List Auction page. Under any category, you will be able to find the Subcategory drop down menu. First look to see if the current sub-categories are relevant to your item. If not, you can click on “Choose your own” and enter your custom sub-category label.

2

Using the earlier example, you create a custom subcategory called “Instrument” to further describe your listing. Once you have created the custom subcategory and finished your entire listing, click “Submit” and you will find your new subcategory in your listing page.

3

All users will have the ability to use your custom subcategory for their future listings.

4

NOTE: Custom subcategories are optional and are to be used for descriptive purposes only. Custom subcategories are to help better categorize your listing so misuse of this tool (e.g. irrelevant word/phrase, providing profile information (seller feedback, free shipping offerings, location) etc) is not allowed. Listia reserve the rights to remove a custom subcategory if we find users misusing this tool. Any abuse of this feature will and can result in listing removal, partial or permanent suspension.

This information is available on our Support page here: http://www.listia.com/support/topic/custom_subcategories

We hope this feature creates a better listing description and search result. What sub-categories will you be creating? Help us help you!

 

Fall Shopping Guide

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The Labor Day holiday weekend is upon us and that usually means a few things: Summer is coming to an end, our kids will be back in school (if they haven’t already), and the next shopping season is here! Labor Day marks a symbolic end to the summer, so many retailers and department stores are clearing out their summer inventory and stocking up for the Fall season. According to articles from About.com, Yahoo! Finance and LifeHacker, there’s always an optimal time to buy anything. Here are some suggested items that are best bought in these coming months:

September: appliances, computers and laptops, grills, lawn mowers, party supplies, school supplies

October: cookware, jeans, toys and games

November: aluminum foil and plastic wrap (strange, but true), HDTV and home theater items, wedding dresses

December: gift cards, tools, winter clothes and coats

And remember, if you don’t want to buy these items new you can also find these items on Listia! Check out our Clothing, Shoes & Accessories category for jeans, our Toys and Hobbies category, and laptop computers can be found in our Computer & Networking category.

As mentioned in our earlier blog about going green and reusing, consider donating your unwanted items or better yet, list them on Listia!

What items would you like to see more of on Listia?

Update an Auction Listing

We’re excited to roll out our latest feature allowing Sellers to update their auction listing. Starting today, Sellers can add updates to their listing after bids have been placed. (This is only allowed if the information added is an improvement or clarification of the current information provided). Images and notes can be added to a listing and shipping options can be upgraded up to 24 hours before an auction ends. To update the listing, click the “Update” button on your auction page.

The page will show the original listing title, description and shipping information on the right. After entering the updated information, finish by clicking the “Submit” button. This feature eliminates the need to reserve space in the comment section. Instead, updates are displayed and documented on the auction page.

Update_auction3

This feature does not allow Sellers to:

  • Change any information in the original description
  • Change or edit Title
  • Increase Shipping Fee
  • Remove images

Bidders are responsible for carefully reading a listing before placing a bid. Updates that contradict the original description and do not improve the listing are subject for removal.

We hope this feature will be helpful to all…and remember, we have lots more in store as we continue improving Listia for everyone. Thanks!

Go Green – Reuse to Reduce Waste

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(img source: Oprah.com)

All of us at Listia are proud to work for a company that helps people reduce trash by reusing things that might otherwise go to waste.

We’ve put together a quick infographic to shed light on the realities of excessive waste and how long it can linger as pollution. For more details on the Great Pacific Garbage Patch (aka Trash Island), check out this article from How Stuff Works. For tips on How to Recycle Anything, visit this page from Real Simple Magazine.

Besides trading things away on Listia, how else do you reduce, reuse and recycle?

Reuse_infographic

Protecting Our Users

Trading, sharing and renting almost any item or service has never been easier. With just a few clicks of a mouse, anyone can set up a rideshare, rent out their bedroom or swap away belongings they don’t want.

The increasing popularity of Listia and other collaborative consumption sites is exciting, but as these markets grow so do reports of fraud and bad behavior from users. At Listia we continously challenge ourselves to examine and reinforce our commitment to protect our users. We’re extremely fortunate to have a very honest and supportive community of traders, but still stand by our promise to safeguard listings with our Listia Assurance. Here’s a recap of our protection policy:

Assurance

Buyers get a FULL REFUND of credits:

  1. If an item won on Listia is not received or significantly not as described in the listing
  2. If a seller changes the listing terms (as outlined in the description) after it ends, and the buyer disagrees

Sellers can KEEP ALL credits:

  1. If a winner does not pay shipping, is non-responsive, or otherwise experiences buyer’s remorse
  2. If a winner claims they did not receive anitem, but the seller has provided a valid tracking number

How it Works: 

  1. Contact the seller or buyer if you have an issue and try to resolve it
  2. If that doesn’t work, just file a dispute from your listing page
  3. We work with both parties and make a decision based on the guidelines above

What’s Not Covered?

Listia Assurance does not cover shipping charges or other arrangements and trades made outside of Listia. The best way to recover shipping charges is to use a trusted payment processor such as PayPal and avoid sending cash or checks in the mail. For complete details, please view our rules page.

Need Help with a Trade? Click Here

 

Welcome to Listia Ngan!

Ngan

We’re excited to introduce our latest team member, Ngan! He’s joining our growing engineering team and will help us bring new features and improvements to our evolving site.

Like any new member of Listia, we asked him to share 5 random facts with us:

  1. He grew up in the San Francisco Bay Area
  2. His favorite movies are: Dumb and Dumber, Shawshank Redemption, and Inception
  3. He is a proud owner of a miniature dachshund named Waffles
  4. He is fluent in English, Vietnamese, and a good amount of Spanish
  5. His life long dream is to become a race car driver and a teacher

If you’re interested in job opportunities with us, visit more details here: www.listia.com/jobs

Join us in welcoming Ngan to his first day at Listia!

Happy Birthday Listia!

Bday_cake

Today we turn 2! It’s been an amazing 2 years and we’ve grown so much as a company and community. We want to give a huge THANK YOU to our entire community for helping us build Listia into what you see today. 

To celebrate our birthday, we have a few special treats for everyone who logs in on August 5th:

  1. Get 100 bonus credits when you List an Auction (today only!)
  2. Log in to our website and get a special badge (today only!)
  3. Remember to check out our great rewards auctions and raffles – including a laptop, digital camera, Kindle, Dyson & more!

We have a lot of new features and improvements in the pipeline and we’re really excited for another great year!

- The Listia Team

Be sure to become a fan!

 

 

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