New Badge & Reputation System

A couple updates from us on this Friday afternoon.  We pushed out a new badge system for user achievements.  Right now you can see how many badges a person has by going to their profile.  Check out satin7’s profile page: http://www.listia.com/profile/3637  For a list of badges and what they mean check out the legend: http://www.listia.com/badges  More to come in the near future!

Along with the badge system we’re rolling out some changes for all new auctions some time within the next 24 hours.  After an auction ends credits used to be transferred directly to the seller’s account.  Credits from auctions listed by sellers without the “Trusted Sellers” badge are now held in a pending state for the lesser of 10 days or until the winner claims they received the item.  Users with the “Trusted Sellers” badge are not affected by this change.  The following scenarios can take place after an auction:

Winner: no response, Seller: no response
Seller will receive the auction credits after 10 days from the date of auction close.

Winner: receives item, Seller: delivers item or no response

The seller will immediately get their credits if the winner claims they received the item.

Winner: does not receive item, Seller: no response
The buyer will receive an automatic refund after 20 days from the date of auction close. This waiting time can be expedited in special circumstances.  Note that a winner has 10 days from auction close to claim that they didn’t not receive the item.

Winner: does not receive item, Seller: delivers item
During an auction dispute the outcome will be handled by a moderator. If your auction is in this state, please contact us with your auction details.

Let us know if you have any questions!  We’re hoping that this system both automates returns as well as makes it more obvious who’s who on Listia.  Thanks!

 

Comments

  1. What does it take to become a “trusted seller ” so we dont have to wait on credits when we sell something??

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: