Earlier this week, we introduced part one of our new saved shipping address feature. Today, we’re taking that a step further by exposing them in auctions after a bidder has won an item. Now, once you’ve won an item, you’ll be able to select a saved address to share with the seller:
On the seller’s side, they’ll see something like the following:
For items where no shipping is involved (gift codes, local pickups, etc), the buyer can just select the ‘No shipping required’ option. In either case, once submitted, the buyer will see a confirmation that their information has been sent:
In the meantime, the seller has received an e-mail with the shipping information, and soon enough the item should be on its way!
Now comes the important stuff…
From now until June 1st, 2011, the use of this shipping field is optional for both buyers and sellers. Buyers can continue to use the messages to communicate their addresses, or they can opt to use their saved addresses, saving time and avoiding typos. Sellers should simply follow whichever method the buyer has used, and ship to those addresses.
From June 1st, 2011 and on, while messages can still be used for general communication between buyer and seller, they should not be used for sharing shipping information. The saved shipping address field will become the only means through which a buyer should share his or her address with the seller. In the event of a dispute, if we discover that a buyer or seller has not used the proper method for sharing shipping information, it is unlikely that the dispute will be resolved in their favor.
Saved shipping addresses were designed to achieve a few things: 1) Save buyers time by storing addresses they reuse over and over, 2) Checking these addresses for spelling mistakes and other errors, and 3) Providing sellers with the comfort in knowing that buyer provided address have been approved by Listia. We hope that over time we achieve all of these goals, resulting in a more positive Listia experience for everyone! =)