Better Local Pick Up Support

A little while ago we updated our post auction pages to be more clear about what your next steps should be when you win or sell an item.  Missing from that was support for local pick up exchanges … until today!  Local transactions remove a lot of the friction that’s involved with shipping and we want to help make that exchange even easier.

To help do this we’ve created a separate post auction flow where a seller can save and send their preferred meetup address and phone number.  Saved information can be used over and over if you repeatedly meet up with people near you to exchange items.  The new steps after an auction ends are very similar only now there are a new set of features for local pick up.  Take a look at the screen shots below for more details.  If you want to read more tips, visit our support page.

When an auction ends where the seller has offered both local pick up and shipping options, the buyer’s first step will be to choose which one they would like to use.


The seller will get an email stating the buyer would like to pick up the item locally and when they visit the auction page they’ll be able to send their preferred meetup information.


This information is then sent to the buyer for reference.  All other correspondence can still be done via our messaging system.


To manage your meetup information go to your account settings page.


Post auction flow for shipping items should still remain the same.  If you haven’t tried a local pick up auction now is your chance!  Save on shipping costs and get rid of big heavy items that you could never ship like furniture!


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