We’re so thankful to have a large engaging community of users. Not only is Listia a fun marketplace to discover new and used items, but many users also gain new friendships here too. To go along with this collaborative spirit, we’ve come up with some helpful tips and advice that will help everyone succeed on Listia.
UNDERSTANDING SOME KEY TERMINOLOGIES:
- Seller: A user who lists an item
- Bidder/Buyer: A user who bids on an item
- Winner: A Bidder/Buyer who wins an item at the end of an auction
- “G.I.N”: This is short for “Get It Now”. For more information about our Get It Now option, visit this page here
- “F&W”: abbreviated for “Fanned and Watching”
LISTING AN ITEM (FOR SELLERS):
- Always have a clear descriptive Title. This will help attract potential buyers to click on your listing and be more engaged to read your description
- Always have a clear and detailed Description. This is where you can highlight your item and give potential buyers your “selling points”
- You can set a starting bid amount (ranging from 0 – 100 credits). This is done by clicking the Show Advanced Option button
- If you are not offering free shipping (e.g. flat rate, exact rate) and have a specific payment method (e.g. PayPal only; does not accept PayPal), make sure you include that in your description so potential buyers are aware
- For high-value items (e.g. electronics), we suggest that you include photos with your user name on a piece of paper next to your item. This will help potential buyers know that you have possession of the item and ensure buyer confidence
- The more clear images you have, the more attractive your listing will be (check out our latest blog for statistics)
- Comment back to potential buyers in your auction(s) so that they know you’re an active user and comfortable buying from you
PLACING A BID (FOR BUYERS):
- Carefully read the auction listing and description before placing a bid
- If you have a question about the listing, leave a comment for the Seller prior to bidding so you know what you’re bidding on
- Once there are multiple bids on an auction, you cannot withdraw/retract your bid amount
- If you’ve placed a bid, but was automatically outbid, that means your bid amount was not high enough to outbid the current highest bidder. Try again with a higher amount
- If you’ve placed a bid, but did not win the item at the end of the auction, then your credits will be returned and made available in your account again
Be sure to check out our FAQ/Tips pages for additional tools & tips: http://www.listia.com/support/faq
What helpful tips would you also offer? Share your thoughts by leaving a comment!
I have a question about my listing. When I offer a bonus in my auction, isn’t it up to me what the bonus will be? Say if the winner wins 3 pair of earrings with 2 bonus pair, and wants to see a picture of the bonus set, and decides no that is not her style and asks me not to send them, but complains that if I do not send a bonus I will not get my credits. Isn’t it my choice what the bonus will be even if she doesn’t like them?
In my opinion…YES! Which is why I never tell anyone I am sending a bonus, I just send a surprise
I have a question about bidding… What does it mean when someone has bid on one of my auctions for example they bid 1510 credits but in ( ) it says 3300 highest bid ???
I have a question about my listing. I put a teddy bear up as an auction. Some girl bids 800 credits. I didnt put free shipping, i put a flat rate. She sends me a message about how she doesnt have the money, she’s having family issues. Its not that much money. My point is… I want to relist it, but will i ever get the credits she bid?
so angry! filed a dispute about pewter earrings, seller notified me 10 days ago that they would send new ones, still waiting. won another item which was a doll pattern, customer said they send over 2 weeks ago. when i contact the sellers neither will answer. but get listia to and they are on it rite away. listia makes it so hard to find page for disputes so cant even file one. quitting this site. and telling all friends not to use it. this is disgusting!!!!
its hard to make people happy.everyone seems that they are never happy.take the bonus and put it up for auction and be done with it.use the credits for something u do want.ppl should be grateful they get a bonus.
personally tho,i dont think ppl should get to keep the credits if the other person dont get the item.no matter the reason.its bs. if i bid on something, i make sure i bid on the free shipping. but if i person decides last minute they cant get it,then relist it but dont expect to keep credits,thats greedy. thats disgusting.lol. if u dont get an item then why should the seller keep the credits? thats bs and anyone who disagrees can just kiss my azz
Yep, next time if ever I will deal with winners of my auctions with ” I will decide what I want to give you as a bonus, or this auction on this item will end” Yep I agree with you rich if they disagrees they can just kizz my azz… lol
I wasn’t sure where to sent this. So i decided to use the blog area this is not a complaint more of a concern. I have notice that alot of user with zero feedback and zero verification making mulitiple auctions. Floods and flood of auctions. I personally will not bid on these auctions but for people that are. They more than likely are not getting their item. This is a problem for everyone including staff,seller, and bidder. It threaten the very existent of listia as a whole. Understand im in no way trying to tell anyone how to do their job. Im a firm believer in the policy “If you see something say something.”
Hopefully someone who can address this problem see my message,
Dave 23
If anyone has any input to fix this problem please reply to this message.
A simple solution i thought of is. In order to sell on the site you should have 3 verification badges.
One major verified contact. Like a email or phone number.
And 2 social contact twitter or facebook.
ok well i have a listing the winner told me all the nessary information i needed to complete their item an i sent them the item but havent heard from them sense an they have not given me my credits for it, would relisting the sed item give me the credits instantly? instead of having to wait the whole 20 days?
Write the person and ask if they have received your item. If they have ask them to go in to where they bought your item and check the box that say’s “I received my item”, and that should take care of everything…
i have done so for a many days now. but they wont speak to me.
Contact Listia, and let them know if u can. If not looks like you will have to wait the 20 days.